Frequently Asked Questions
Feel free to checkout our faqs as well as call us if you have any query, suggestions or complains.
Mpaps Internet Solution Ltd provides fiber internet services to homes and businesses in Kayole, Umoja and Donholm. We also extend our services to businesses on request in surrounding areas.
You can subscribe to our services by visiting our website and filling out the subscription form, or by contacting our customer service team directly.
We are renowned for our reliable and high-speed fiber internet services, ensuring an exceptional online experience. Our commitment to the latest technology sets us apart.
Yes, we offer tailored fiber internet solutions for businesses to meet their specific needs. Please contact our business services team to discuss your requirements.
Installation charges vary based on the package and specific requirements. Please contact our customer service for detailed information or see our product pricing page https://www.mpapsinternetsolutionltd.com/pricing/
If you experience any issues, please reach out to our 24/7 customer support team. We are committed to resolving any problems promptly to ensure uninterrupted service.
Yes, we frequently offer promotions and discounts for new customers. Please visit our website or contact customer service for current offers.
No, we have no minimum period of Contract. However, we also offer flexible plans based on customer needs. Please contact us for more details.
We offer various speed options tailored to different needs, ranging from 4Mbps to 1 Gbps. Our goal is to provide the best possible speed and reliability.
We offer several convenient payment methods including online payment, bank transfers, and mobile money services. Detailed payment instructions are provided on our website and in your monthly billing statement. Keep in mind that our employees should not solicit money from you or should you offer cash to them. Mpaps Internet Solution LTD will not be liable for any transaction outside the company's jurisdictions
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